Pricing and Plans

Users go through the verification flow directly on your website or app, they are never redirected to a Surt page. The flow is configured by your team and can include steps like document scanning, liveness check, phone confirmation, and address verification. If they don't finish, they can resume later or be asked to start again, depending on how you configure it.

Sessions that can't be decided automatically go into a Manual Review queue. Your team reviews the full picture, identity documents, duplicate matches across name, phone, email, face, and document ID, and biometric risk scores and approves or rejects from there. The queue is monitored in real time and your team can process cases in bulk when needed.

Yes. The platform has a roles and permissions system that lets you control exactly what each team member can see and do, from read-only access for stakeholders to full administrative access for compliance leads. Permissions can be updated at any time without disrupting anyone else.

Yes. You can configure separate verification workflows per country or jurisdiction, each with its own document requirements, accepted ID types, and acceptance criteria. Geolocation controls can also be set per region, including country-level blocking and location-based rules.

Surt combines multiple layers of detection: document authenticity checks, liveness and face match analysis, customer personal data validation, duplicate detection across name, phone, email, face, and document ID, device fingerprinting, and location intelligence. Each layer produces a signal your team can act on, automatically or through manual review.